K & A Hocking Holdings Pty Ltd as trustee for K & A Hocking Family Trust, ABN 42792253422 trading as Kathryn Hocking (referred to as “we”, “us” or “our”) owns the website available at embodiedsoulastrologyacademy.thinkific.com (Site) and is the provider of the Embodied Soul Astrology Academy Programs.
The Refunds Policy applies to all the programs offered under this academy (e-Courses) and is to be read together with our Privacy Policy and Website Terms of Use Policy which govern K & A Hocking Holdings Pty Ltd relationship with you in connection with this Site and this e-Course.
K & A Hocking Holdings Pty Ltd operate in accordance with Australian Competition and Consumer Law.
Refunds for change of mind without taking part in the program will not be approved.
Financial hardship is not a valid reason for request for refund.
If you work through the activities and you are not totally happy with an e-Course you can cancel your e-Course membership within 14 days of payment and receive a full refund.
Specific requirements to be eligible for a refund:
- You must demonstrate that you have participated in the e-Course by completing at least 20% of lessons.
- You must complete and submit all worksheets and activities relating to the lessons you have completed
- Your request for cancellation of your e-Course membership must be in writing by notifying [email protected] within 14 days from purchase.
Processing your refund request
We will reply by email within 2 business days to inform you whether your request for cancellation and a refund has been approved.
If your request is approved, an electronic refund will be issued within 7 working days from notification of approval.
Refund requests after the 14 day period will not be approved under any circumstances.
For any questions or queries please contact
K & A Hocking Holdings Pty Ltd ACN 606 110 909